The Problem
antidote Cromwell and antidote Lake Dunstan, part of a pharmacy group based in Dunedin, faced operational challenges due to their distance from the Dunedin head office. The geographical separation made it difficult to align with the head office’s strategies for retail inventory management, hindering the stores’ performance optimisation efforts.
The Solution
To address these challenges, antidote turned to RPM Retail’s cloud-based software and consulting services. The RPM solution enabled the stores to benchmark their performance against similar pharmacies nationwide by providing a comprehensive KPI scoreboard and actionable reports. This empowered the stores to identify opportunities for performance improvement and implement targeted strategies to enhance their operations.
The Results
The implementation of RPM Retail’s solution yielded significant results for antidote Cromwell and antidote Lake Dunstan.
By leveraging RPM Retail’s solution, the stores were able to identify opportunities for improvement, implement targeted strategies, and achieve significant growth in sales and profitability.
This case underscores the importance of harnessing technology and data analytics to drive performance enhancement and remain competitive in the retail landscape.
