Featured Post
Time For A Change of Model
The current model of community pharmacy is past its use-by date. Everyone knows that there is a shortage of qualified staff, discounters have eroded retail traffic, we have chronic under-funding of dispensing, and dispensary cost structures are rising every year.
Advice for a winning retail strategy
When your retail business is facing challenges and the future is uncertain, how do you decide what to do? Change...
How to improve retail customer satisfaction
Customer satisfaction is the number one indicator of long-term business success – but it can be difficult to measure and...
Customer Demand
Data-driven retailing will lead to satisfied customers and more sales. Knowing what to stock and what to recommend is one...
Pharmacies Sales Slump in June
Pharmacies experience the biggest retail sales slump since COVID lockdowns
Check Your Triple Bottom Line
For your small business to be sustainable in the long term, it should not only focus on financial returns but...
Good News Ahead
There is no doubt that the last four years have been the most difficult in New Zealand Pharmacy history. The...